Products

Frequently asked questions

If you are not fully satisfied with your purchase, you may request a return within 14 days of receiving your order. To initiate a return, please contact us at info@viveremoda.com with your order details.

Items must be in their original condition, unworn, and with all tags attached. Once your return is received and inspected, we will notify you regarding the approval of your refund.

Refunds will be processed to your original payment method. Please note that shipping costs are non-refundable.

Please note that certain items are final sale and not eligible for return or refund. These include:

Items marked as Final Sale or Non-Returnable at checkout
Gift cards
Personalized or custom-made products
Underwear, swimwear, or earrings (for hygiene reasons)

We aim to process all orders within 1–3 business days after payment confirmation. Once your order has shipped, delivery times and costs are as follows:

🇮🇹 Italy

1–2 working days in transit

🇪🇺 Europe

Standard: 2–6 working days in transit
Express: 1–2 working days in transit

Free shipping is available on all orders over €250.

You will receive a shipping confirmation email with tracking information once your order is dispatched. Please note that delivery times are estimates and may vary due to factors outside our control

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Cardigan col V cachemire 4 fils camel femme - NAMI 1

Carol Dress Zebra

Cashmere Mix Coat

Cashmere Mix Jumpsuit

Cashmere Mix Maxi Cape

Cashmere Mix Oversized Cape Sweater

Cashmere Mix Shawl-Collar Maxi Cardigan

Extra Fine Merino Wool Turtleneck Sweater

Fine Cotton Cable Tank Top (3D-Knit)

Fine Cotton Double Breasted Jacket

Gilet cachemire gris souris/noir femme - NAMI 12

Livorno – Italian Leather Shoulder Bag – Black

Pienza – Italian Leather Tote Handbag – Tan

Pixie Dress Lucent White

Polo in Mohair Mix

Rachel Dress Chamomile

Special gift card

Frequently asked questions

Country/Region

Language

Country/Region

Language

Cardigan col V cachemire 4 fils camel femme - NAMI 1

Carol Dress Zebra

Cashmere Mix Coat

Cashmere Mix Jumpsuit

Cashmere Mix Maxi Cape

Cashmere Mix Oversized Cape Sweater

Cashmere Mix Shawl-Collar Maxi Cardigan

Extra Fine Merino Wool Turtleneck Sweater

Fine Cotton Cable Tank Top (3D-Knit)

Fine Cotton Double Breasted Jacket

Gilet cachemire gris souris/noir femme - NAMI 12

Livorno – Italian Leather Shoulder Bag – Black

Pienza – Italian Leather Tote Handbag – Tan

Pixie Dress Lucent White

Polo in Mohair Mix

Rachel Dress Chamomile

Special gift card

Frequently asked questions